These highlights reflect how I lead at scale—bringing together product strategy, experience design, and engineering to create platform-aligned, user-centered solutions. While I cannot share internal visuals or data, the stories below illustrate how I drive transformation, align teams, and deliver measurable results across complex, acquisition-driven ecosystems.

Platform Unification Strategy

Role: Executive UX and Product Leader
Scope: 350+ acquired products across cloud, desktop, mainframe, and mobile interfaces

Overview:
As Fortra expanded through acquisition, the user experience across our product portfolio became fragmented. I led the strategy and execution of a unified platform to consolidate these products into a cohesive experience that aligned with our brand, increased cross-product adoption, and delivered business-critical insights in a shared UI.

Impact:

• Defined a company-wide platform vision and roadmap in collaboration with Product, Engineering, and Executive leadership

• Built shared experiences for navigation, dashboards, reporting, user management, notifications, and product switching—components that connected individual tools into a singular, intuitive platform

• Aligned 20+ cross-functional teams under a unified design and development model

• Led user research and prototype testing to validate platform architecture and workflows, increasing confidence in direction and reducing risk of rework

• Supported go-to-market alignment by enabling platform-wide adoption of product tiers, licensing controls, and role-based visibility

Design System and UI Framework Rollout

Role: Head of Shared Services (UX, UI Engineering, Content)
Scope: Global engineering org supporting 600+ developers across 350+ products

Overview:
With the need for speed, consistency, and accessibility across dozens of product teams, I led the creation and rollout of a design system and UI framework that became foundational to our product strategy. This initiative transformed our ability to build unified, compliant, and performant experiences at scale.

Impact:

• Directed the creation of a reusable design system library including visual styles, interaction patterns, accessibility guidance, and content standards

• Led a UI engineering team that built a custom React-based framework aligned with the design system, integrating routing, theming, accessibility, and responsive layouts

• Reduced UI development time by up to 80 percent for core experiences such as tables, filters, and dashboards

• Established governance, contribution models, and onboarding tools to accelerate adoption across distributed teams

• Elevated design system maturity to a strategic function, enabling brand alignment, technical compliance, and engineering efficiency across the portfolio

Scaling and Unifying Cross-Functional Teams

Role: VP of UX and Shared Services
Scope: 55+ professionals across UX Design, Research, UI Engineering, Technical Content, and Education

Overview:
I built and led a cross-functional shared services organization designed to support rapid company growth and platform transformation. My focus was on aligning newly acquired teams, scaling research and design operations, and integrating content and engineering into a unified structure that could support agile delivery across all product lines.

Impact:

• Scaled the UX team from 1 to over 55 global professionals across 7 countries

• Consolidated technical writing, educational content, and design into a shared model that reduced redundancy, clarified ownership, and improved delivery speed

• Introduced agile frameworks including sprints, prioritization cadences, and demo reviews to support predictable delivery

• Reduced dependency on external vendors by bringing operations in-house and optimizing tooling, saving the organization over $700K annually

• Mentored and promoted internal leaders across disciplines, strengthening leadership pipeline and creating opportunities for growth and innovation

Internal AI Enablement Strategy

Role: Executive Sponsor for AI Initiatives across Design, Product, and Engineering
Scope: Internal productivity tooling and cross-discipline enablement

Overview:
As AI tools rapidly evolved, I led a department-wide initiative to explore, vet, and implement AI solutions that improved team productivity while maintaining security and compliance. I partnered with leaders in design, content, engineering, and security to ensure AI integration was practical, responsible, and aligned with business goals.

Impact:

• Deployed AI tooling to support research synthesis, content generation, and frontend prototyping—helping designers, writers, and engineers complete tasks faster with greater focus on quality

• Worked with Security and Legal teams to ensure LLM usage complied with privacy, copyright, and contract obligations

• Piloted tools like Notably.ai, continue.dev, and custom GPT workflows for UX writing, developer documentation, and design exploration

• Developed usage guidelines and internal education to scale adoption safely and transparently

• Increased team velocity without compromising governance, empowering staff to focus more on creative and strategic work